Michelle Johns

Michelle Johns has extensive experience in management and operations, currently serving as the Manager of Business Administration at Macy's since September 2019, where responsibilities include recruiting talent, managing budgets, and enhancing operational efficiency. Prior to this role, Michelle held positions at Advia Credit Union as Manager of Facilities and Branch Manager, focusing on strategic growth and staff performance. With a solid foundation in retail management from roles at Kohl's, Gap Inc./Old Navy, and Target, Michelle has consistently demonstrated expertise in store operations, customer service, and maintaining high standards of performance. Michelle holds a Bachelor of Science degree in University Studies, with concentrations in Business, Communication, and Music from Western Michigan University.