Norman Smith is a seasoned professional with over 20 years of experience in Loss Prevention Management at Macy's. Currently serving as the Senior Manager of LP Training & Civil Recovery, Norman manages a comprehensive training program and develops asset protection policies for over 230 stores across 17 states. Previously, Norman held various positions at Macy's East, where they directed shortage reduction programs and conducted security training for multiple locations. Norman earned a Bachelor of Science degree in Architecture from the Georgia Institute of Technology.
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