Sonya James is a customer-focused leader with twelve years of experience at a multi-billion dollar Omni Channel retailer, seven of which were spent leading engaged teams in e-commerce. Sonya currently serves as the Director of Site Merchandising for Women's Shoes, Handbags, and Dress Accessories, where they inspire a team of eleven to drive a $1.1B annual business. Throughout their career, Sonya has excelled in building innovative strategies and improving processes, leveraging consumer insights to optimize site performance. Sonya holds a Bachelor of Science degree in Fashion Merchandising Management from the Fashion Institute of Technology.
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