Zach Smart

Zach Smart is a skilled Senior UX Designer currently at Macy's, leading design initiatives for the account, post-purchase, and returns segments on both Macy's and Bloomingdale's websites, significantly enhancing user experience and generating a notable increase in revenue and customer satisfaction. Prior experience includes a role as Sr. UX Design Consultant at Tata Consultancy Services, where Zach directed projects for major finance and insurance firms, aligning design efforts with client objectives. As a UX Design Consultant, responsible for leading design phases and collaborating with clients to refine solutions. Earlier positions included Art Director/Industrial Designer at Creative Realities, LLC, where Zach developed innovative designs for retail experiences, and 3D Print Technician at The New School, overseeing 3D printing and supporting students. Zach holds a Certificate in Leadership Essentials from Cornell University and a Bachelor of Fine Arts in Architectural Design from Parsons School of Design.