MADA®
Isra'a Arafat is a seasoned professional with extensive experience in sales and business development within engineering sectors. Currently serving as a Sales Consultant at Engineering Source Departments Est. since May 2023, Isra'a previously held the position of Business Development Engineer at ProTech, where strategic growth and client engagement were prioritized. Prior roles include Technical Sales Engineer at Engineering Source Departments Est. and Ajwa'a Conditioning Systems, focusing on client relationship management and sales strategy development. Isra'a's career began with a training stint at Jordan Petroleum Refinery Company Ltd., where exposure to process control and instrumentation was gained. Educational qualifications include a Bachelor's degree in Mechatronics Engineering from Hashmite University and a Master of Business Administration from SRH Berlin University of Applied Sciences.
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MADA®
Mada is a telecoms solutions provider with offices in Europe, the Americas, the Middle East, Africa and Southeast Asia. We work with over 250 million customers in 195 countries and are committed to serving our clients through the provision of industry-leading solutions. We offer our global customers a range of services, including Voice, Messaging, Data Services, Billing Solutions, Fintech Services, Cybersecurity, Digital Transformation, as well as Professional and Managed Services. We work with both public and private clients around the world. Our teams operate with agility and embrace an entrepreneurial and innovative mindset to provide services and products of the highest standard. We strive to create sustainable, zero-breach environments through the creation of uninterrupted, quality services. Our dedicated, experienced teams leverage agile and future-ready solutions to ensure that our clients are always one step ahead in an ever-changing communications environment. We focus on ensuring that our clients’ business and security needs are met without compromising either. We customize our cost-competitive solutions to match the scale and focus of our clients’ businesses. We deploy secure solutions built by our engineers or sourced from Tier 1 providers. We aim to be the communication solution provider of choice across the Middle East and Africa and to connect our partners and communities to the wider business world, facilitating growth and providing cutting edge services across a range of industries and applications.