Ben Archibald

Ben Archibald's work experience includes a role as the Chief Operating Officer at MadCap Software, Inc. starting in March 2022. Prior to this, they served as the VP Professional Services & Customer Success & Special Projects at Enviance (Battery Ventures) from May 2015 to August 2020. During their time at Enviance, they played a key role in improving net retention for the business and led the restructuring of customer success and professional services.

Before Enviance, Ben was the Founder & Product (CTO) at Remedy Interactive, which was later acquired by Enviance/Cority. From January 2001 to May 2015, they were responsible for executive leadership, product vision, management, and engineering at Remedy Interactive, contributing to the company's annual growth and recognition as one of the best places to work in the Bay Area.

Ben Archibald's earlier experience includes co-founding and co-directing Nicenet.org, a non-profit organization focused on delivering online education. Ben served in this role from January 1994 until 2007, leading the organization to provide teachers and students with a virtual classroom environment.

Prior to Nicenet.org, Ben co-founded and served as the President of ChangeMedia, which was acquired in 2001. Ben also held the position of General Manager, Western USA at Syntegra from 1999 to 2000.

Ben Archibald attended Macalester College from 1993 to 1997, however, the degree name and field of study are not provided. Additionally, from 1993 to 1995, they also studied at Phillips Academy, Andover, but again, the degree name and field of study are not mentioned.