Laura Carmichael

Laura Carmichael is a skilled professional with extensive experience in business systems support, CRM reporting, and project coordination. Currently serving as a Business Systems Support Officer at Madison Group Enterprises since March 2021, Laura previously held roles at the University of Melbourne where responsibilities included managing Salesforce API integration, data management, and reporting. Laura's career also includes positions at the Royal Flying Doctor Service of Australia and National Australia Bank, focusing on operations administration, project coordination, and customer service. Laura has demonstrated expertise in optimizing system processes, facilitating training, and enhancing organizational effectiveness across various industries.