Jerome Smart is currently a Senior Technology Service Manager at A.P. Moller - Maersk, where they leverage their extensive experience in service management and IT platforms. Previously, they served as a Service / Platform Engineering Manager at bp from 2021 to 2025, and as a Service Delivery Manager from 2016 to 2021. Jerome also worked as a Service Management Consultant at Capgemini from 2010 to 2013. They hold a BSc in Business Management from the University of Southampton, graduated in 2008, and are known for their strong focus on building relationships and continuous improvement in customer satisfaction.
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