John Lawless is a Customer Experience Consultant at Maersk, bringing over 7 years of experience in UK Export Customer Service. Previously, they spent 20 years in various retail roles, including Stock Manager and North West Retail Operations Support at Ted Baker. In their current role, John ensures the timely and efficient loading of cargo, proactively updating clients on relevant shipping information. Their extensive background in retail has equipped them with a diverse skill set in operations and customer relations.
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