EJ

Eunmi J.

Senior Customer Success Manager at MaestroQA

Eunmi J. has a diverse work experience spanning several years. Their most recent position was as a Senior Customer Success Manager at MaestroQA, where they played a crucial role in establishing the company's first international office and expanding their business in the APAC market. Eunmi was responsible for building strong customer relationships, driving product adoption, identifying growth opportunities, and generating qualified leads. Eunmi also developed playbooks for key features and onboarded and trained new team members.

Prior to their role at MaestroQA, Eunmi worked as a Customer Success Manager at Nugit from 2016 to 2020. Eunmi also served as an Account Manager - Adobe Analytics Specialist at LNS IT from 2015 to 2016. Eunmi started their career as a Marketing Assistant at Soongsil University from 2011 to 2014.

Eunmi J. holds a Bachelor's Degree in Business Administration and Management from Ewha Womans University. In addition to their degree, they have obtained several certifications including Data Storytelling for Business from DataSeer in November 2017, Certified Expert - Adobe Analytics Business Practitioner from Adobe in April 2016, Google Analytics in October 2017, and AdWords Fundamentals from Google in March 2018.

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Timeline

  • Senior Customer Success Manager

    May, 2020 - present