Edith Long

Edith Long is an experienced professional in continuous improvement and production technology, currently serving as a Production Technician at MAG USA Inc. since April 2021. Prior to this role, Edith worked as a Continuous Improvement Analyst at Sitel, focusing on enhancing key performance indicators for a call center and supporting global projects, while also overseeing a team of quality auditors. Edith’s previous positions include Customer Care and Tech Support at K12, where assistance was provided for online school-related issues, and multiple roles at The Carlstar Group, FNST, and Freudenberg-NOK Sealing Technologies, with a strong emphasis on implementing lean manufacturing and continuous improvement processes. Edith holds a Bachelor's degree in Organizational Leadership from Southern New Hampshire University.