Magellan Health
Michelle P. Coates, LMSW, is a seasoned social work professional with extensive experience in investigations, compliance, and clinical quality assurance within the healthcare sector. Currently serving as an SIU Investigator at Magellan Health since February 2021, Michelle specializes in fraud, waste, and abuse investigations. Previous roles include Privacy Investigator I and Compliance Program Integrity Fraud, & Abuse Auditor Investigator at Beacon Health Options, where Michelle conducted investigations regarding privacy incidents and program audits in adherence to regulatory standards. With a strong foundation in mental health services, Michelle has held positions such as Clinical Quality Assurance Auditor at ValueOptions and Psychiatric Referral and Admissions Coordinator at the University of Maryland Medical Center, among others. Michelle earned a Master's degree in Social Work and a Bachelor's degree in Social Work from Delaware State University.
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Magellan Health
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Magellan Health is a leader in managing the fastest growing, most complex areas of health, including special populations, complete pharmacy benefits and other specialty areas of healthcare. Magellan supports innovative ways of accessing better health through technology, while remaining focused on the critical personal relationships that are necessary to achieve leading the world to a healthier future. Magellan's customers include health plans and other managed care organizations, employers, labor unions, various military and governmental agencies and third-party administrators.