Alyssa Streleckis

Alyssa Streleckis has a diverse work experience spanning over two decades. Alyssa currently holds the position of Senior Client Services Manager at Magna5 since April 2023, where they manage client relationships and ensures customer satisfaction. Prior to this, they were the Client Services Manager at the same company from September 2022 to April 2023.

During their tenure at Interphase Systems, Inc. from January 2014 to September 2022, Alyssa served as a Client Services Manager and Senior Project Manager. Alyssa was responsible for managing client relationships, ensuring delivery quality, and bridging the gap between business and IT. Additionally, they handled project management for office moves, buildouts, and vendor management.

Alyssa also gained valuable experience at AmeriGas Propane, where they held several roles. From July 2013 to January 2014, they worked as a Sr. Business Process Analyst in the IT Business Partnership Organization, focusing on improving IT/business processes and managing new initiatives. Alyssa served as the IT Service Desk Manager from January 2011 to July 2013, and was part of the Change & Readiness Team for an SAP implementation from May 2009 to January 2011. Alyssa also worked as a PMO Project Coordinator and a Team Lead Client Computing during their time at AmeriGas.

Earlier in their career, Alyssa had a co-op position at RSA, The Security Division of EMC, where they worked in End User Services/Helpdesk. Prior to that, they held an Information Systems Assistant Co-op role at Nutfield Technology.

With their extensive experience in client services, project management, and IT/business processes, Alyssa Streleckis brings a wealth of expertise to their current role as Senior Client Services Manager at Magna5.

Alyssa Streleckis obtained their Bachelor of Science (BS) degree in Management Information Systems (MIS) from Northeastern University, where they studied from 1998 to 2005. Following this, they pursued a Master of Science (MS) degree in Human Resource Development from Villanova University, completing their studies from 2007 to 2013. In addition to their educational qualifications, Alyssa Streleckis also holds several certifications, including the Professional in Human Resources (PHR) from the Human Resources Certification Institute (HRCI), obtained in January 2013. Alyssa also obtained the HDI Service Desk Manager certification from the Helpdesk Institute (HDI) in June 2011. Furthermore, they are certified in ITIL, although the institution providing the certification is not specified, and they obtained the MCDST certification in April 2005, also without specifying the institution.