Jacob Kimmerling

Jacob Kimmerling has a diverse work experience that spans across various industries. Jacob started their career as a Shift Manager at Prospect Pizza from March 2015 to October 2016, where they managed a team of line cooks, drivers, and cashiers. In this role, Jacob was responsible for overseeing food preparation, quality control, and ensuring excellent customer service. Additionally, they were entrusted with organizing the books and securing assets at the end of each day.

Following their time at Prospect Pizza, Jacob joined Pittsburgh Technical College as a Helpdesk Technician from March 2017 to April 2018. In this role, they provided technical assistance to both students and faculty, both in person and remotely. Jacob's responsibilities included troubleshooting virtual desktop issues and ensuring the connectivity of computers and printers to the network.

Since 2018, Jacob Kimmerling has been with Magna5, where they have held various positions. Jacob initially started as an IT Operations Center Engineer from March 2018 to April 2022. In this capacity, Jacob responded to alerts and tickets from monitoring systems, troubleshooting a wide range of problems from server issues to user PC issues. Jacob also documented resolutions and updated outdated procedures.

Currently, Jacob serves as a Tier 2 Operations Engineer at Magna5 since April 2022. Further details regarding their role, such as start and end dates, are not available.

Jacob Kimmerling attended Butler County Area Vocational-Technical School from 2014 to 2016, where they studied Computer Systems Networking and Telecommunications. From 2016 to 2018, they furthered their education at Pittsburgh Technical College, earning an Associate's degree in Information Technology with a concentration in network administration.