Carolina Viana Montoya

Carolina Viana Montoya possesses extensive experience in customer success and support roles, currently serving at Magneto since March 2017 in various capacities, including Customer Success Junior and Profesional Experiencia del cliente. Prior to this, Carolina engaged in a psychology internship at Casa de Justicia Municipal and worked in support positions at emtelco, demonstrating a solid foundation in client interaction and technical support. Carolina is pursuing a Master's degree in Digitalización de Recursos Humanos: HR & People Analytics from IMF Smart Education, complementing a Bachelor's degree in Psychology obtained from Institución Universitaria de Envigado.