Michael Mayer

Michael Mayer currently serves as a Process Improvement Specialist at Magnit, where responsibilities include documenting and enhancing financial operations processes for improved efficiency. Prior experience includes roles as Manager of Customer Service at Brocacef, where leadership of a 15-member team focused on customer satisfaction, and Team Leader of Customer Contact at Mediq, overseeing a team of 20 employees. Earlier, Michael worked as a Client Operations Manager and Account Development Manager at Xtrasource, as well as a Business Consultant for Operational Excellence at First Consulting, managing cross-departmental projects. Additional experience includes a consulting role at TNO, advising on lean management and process optimization. Michael holds multiple Master's degrees from prestigious institutions, including Rotterdam School of Management, Erasmus University, and has a background in teaching high school Physics and Geography & Economics.