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Felicity Cafarella is currently serving as the National Instore Communications Lead at Coles Group since December 2022, following a robust career in retail marketing and management. Prior experience includes roles as a Print Campaign Specialist at GPS Retail from November 2017 to December 2022, and Print Account Director at Cassette from May 2016 to November 2017. Earlier positions at Whirlwind Print involved dual roles as 2IC & Key Account Manager and Training & Workflow Manager from August 2005 to May 2016. Felicity also contributed to guest services as a Supervisor for Virgin Australia at Melbourne Airport from 2002 to 2005. Educational credentials include studies at Leadership Management Australia, RMIT University, Swinburne University of Technology, Holmesglen, Box Hill TAFE, and Avila College.