Ravi Kumar is an experienced professional in customer service and operations management, currently serving as General Manager & Head of Centralized Customer Services at Mahindra Holidays & Resorts India Limited since March 2023. Prior to this role, Ravi held the position of Head Call Center Operations (INSEA) at OYO from March 2019 to March 2023 and served as Sr. Manager, focusing on Service Quality & Training at airtel from February 2013 to March 2019. Ravi's career began at Idea Cellular Ltd, where the role of Assistant Manager was held from August 2005 to February 2010, followed by a managerial position at Tata Docomo. Ravi holds a PGDBM in Marketing from the Institute of Management Technology, Ghaziabad, and a PGDS&M in Marketing from NIS Sparta.
This person is not in any teams
This person is not in any offices
Mahindra Holidays & Resorts India Limited
1 followers
Mahindra Holidays & Resorts India Ltd. (MHRIL) is a part of the USD 20.7 billion multinational Mahindra Group. Started in 1996, the company's flagship brand viz. Club Mahindra, today has a fast-growing customer base of over 250,000+ members, who can holiday at 100+ resorts in India and in international destinations like Dubai, Thailand, Singapore, Malaysia, Sri Lanka, Bhutan, Finland, Sweden, Spain and USA. At Club Mahindra, we believe in making magical moments for members and their families and delighting them with over 500 'Only at Club Mahindra' experiences.