Kunal Mittal

Area Customer Care Manager at Mahindra Truck and Bus

Kunal Mittal is an experienced professional in the automotive service industry currently serving as the Area Service Manager at Mahindra Truck and Bus since July 2019, overseeing service requirements across Madhya Pradesh with a team of four Customer Care Managers and one Value Establishment Engineer. Prior roles include Service Manager for key accounts, focusing on customer engagement and skill enhancement, and Customer Care Manager at Mahindra Bus & Truck, where responsibilities included addressing daily operational concerns and fulfilling customer needs. Kunal's career began at Ashok Leyland as a Senior Officer in field service and included a position as Service Executive at Asia Motor Works Ltd., where customer complaint resolution and service report analysis were key functions. Kunal holds a Bachelor in Technology specializing in automobiles from Lingaya's Vidhyapeeth and a Diploma in Automotive Engineering Technology from G.B. Pant Polytechnic.

Location

Delhi, India

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Mahindra Truck and Bus

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Mahindra Truck and Bus Division is a wholly owned subsidiary and part of the US $20.7 Billion Mahindra Group that provides an entire line of integrated trucking solutions. The company has taken outperformance to the next level, by creating trucks that are specifically designed for different applications and deliver outperformance whatever be the business needs. With high performance vehicles, agile after sales service, extended warranty and several other brand benefits, Mahindra has set a new benchmark in the Indian Trucking industry. Mahindra Truck and Bus provides an entire line of integrated trucking solutions that helps customers profit by giving them the advantage of quick turnaround time and reliability along with the assurance of Mahindra excellence in every aspect. The HCV product range has been engineered for Indian requirements with the underlying philosophy of; ‘Made in India, Made for India'​. In HCV segment, Mahindra Truck and Bus Division already has reached more than 40,000 HCV trucks on road. The company is in process of addressing every segment of the commercial vehicle market; form 3.5 tonne GVW to 49 tonne GVW, with variants that meet the varying needs of cargo and specialized load applications. The new range of medium and heavy commercial vehicle is being manufactured at the new green field plant at Chakan. The plant, which spans over 700 acres, has been set up with an investment of over Rs.4,000 Crore and is producing other Mahindra products as well. This helps the Mahindra group to leverage the benefits of synergies of an integrated manufacturing facility. The company offers 6 Years or 6 Lakh Km Transferable Warranty, which is an industry first and a very cost-effective AMC, lowest cost of ownership and a powerful insurance package, MCOVER.


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Headquarters

Pune, India

Employees

501-1,000

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