Mahindra Truck and Bus
Sivaramakrishna Challa is an experienced professional in the automotive and construction equipment industries, currently serving as the Head of Customer Care and Parts at Mahindra Truck and Bus since January 2019. Prior to this role, Sivaramakrishna held the position of Head After Sales at MAN Truck & Bus SE, overseeing service support and parts operations for India and SAARC countries. Sivaramakrishna's career includes significant leadership roles such as General Manager at Volvo Construction Equipment, where responsibilities included managing aftermarket operations and enhancing customer satisfaction. Other previous positions comprise GM Product Support at JCB India and Terex Vectra India, and Chief Manager at JCB, focusing on warranty and technical support. Sivaramakrishna began the career as a Service Engineer with GMMCO Ltd, specializing in hydraulic excavators. Education includes a Bachelor of Engineering in Mechanical from Gulbarga University.
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Mahindra Truck and Bus
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Mahindra Truck and Bus Division is a wholly owned subsidiary and part of the US $20.7 Billion Mahindra Group that provides an entire line of integrated trucking solutions. The company has taken outperformance to the next level, by creating trucks that are specifically designed for different applications and deliver outperformance whatever be the business needs. With high performance vehicles, agile after sales service, extended warranty and several other brand benefits, Mahindra has set a new benchmark in the Indian Trucking industry. Mahindra Truck and Bus provides an entire line of integrated trucking solutions that helps customers profit by giving them the advantage of quick turnaround time and reliability along with the assurance of Mahindra excellence in every aspect. The HCV product range has been engineered for Indian requirements with the underlying philosophy of; ‘Made in India, Made for India'. In HCV segment, Mahindra Truck and Bus Division already has reached more than 40,000 HCV trucks on road. The company is in process of addressing every segment of the commercial vehicle market; form 3.5 tonne GVW to 49 tonne GVW, with variants that meet the varying needs of cargo and specialized load applications. The new range of medium and heavy commercial vehicle is being manufactured at the new green field plant at Chakan. The plant, which spans over 700 acres, has been set up with an investment of over Rs.4,000 Crore and is producing other Mahindra products as well. This helps the Mahindra group to leverage the benefits of synergies of an integrated manufacturing facility. The company offers 6 Years or 6 Lakh Km Transferable Warranty, which is an industry first and a very cost-effective AMC, lowest cost of ownership and a powerful insurance package, MCOVER.