Isabelle Joao

Isabelle Joao has extensive experience in the insurance industry, currently serving as Responsabile de Projets - Learning Partner at MAIF since January 2001. In this role, Isabelle focuses on strategic development of skills and ensures effective learning experiences across professional areas. Previous positions at MAIF include Chargée de Projet RH, where Isabelle provided training on legal aspects of various insurance profiles, and Gestionnaire Conseil, specializing in claims management related to contracts and consumer law. Earlier roles included international claims management and automotive insurance, complemented by a foundational position as a Téléconseillère at Groupe Macif. Isabelle possesses strong competencies in contract law, consumption law, and various litigation areas, and is multilingual, fluent in French, English, Spanish, and Portuguese.