Thomas Jordan

Thomas Jordan is an experienced professional in complaint management with a focus on the energy and banking sectors. Currently serving as a Beschwerdemanager at MAINGAU Energie GmbH since July 2016, Thomas specializes in the gas and electricity markets for both B2C and B2B segments, and acts as a mediator with the Schlichtungsstelle Energie e. V. Prior to this role, Thomas worked at Deutsche Bank from June 2015 to June 2016 in complaint management for the Closed End Fund portfolio, coordinating with the Bundesverband Deutscher Banken and creating settlement agreements. Thomas's career began at Frankfurter Sparkasse, where service advisory duties were undertaken from March 2000 to March 2015. Thomas holds a Diplom-Geograf degree from Goethe University Frankfurt and a Bankfachwirt (IHK) qualification from Frankfurt School of Finance & Management, along with completing bank training at Bethmannschule. An Abitur was attained at Max-Eyth-Schule.