Shannon Donaldson

Shannon Donaldson is a seasoned professional with extensive experience in the healthcare administrative sector. Currently serving as a Revenue Cycle Specialist at MainStreet Family Urgent Care since September 2017, responsibilities include processing patient and employer payments, managing collection payments, and reviewing insurance claims. Prior to this role, Shannon worked as an Administrative Assistant at ErgoScience, where duties encompassed financial posting in billing software, claims management, and provider credentialing. Earlier experience includes serving as a Receptionist at Lockport Pediatric Associates, Front Office Intern at Child and Adolescent Neurology Consultants, and Shift Manager at Little Caesars Pizza. Shannon holds an Associate's degree in Medical Office Management/Administration from Heald College, attained between 2012 and 2014.