Alok Shukla is a seasoned professional with extensive experience in analytics and marketing, currently serving as Group Director of Customer Value Management at Majid Al Futtaim Holding since June 2018. Prior roles include Senior Manager at Deloitte, Director of Data Science at Collinson, and various positions at Aimia Inc, where Alok progressed from Analytics Manager to Senior Insights Manager. Alok has also held consulting and managerial roles at Etisalat, Evalueserve, Pinelabs Private Limited, DIXONS RETAIL GROUP LIMITED, and HCL Technologies. Alok holds a B.Tech in Mining Engineering from the Indian Institute of Technology (Indian School of Mines), Dhanbad, completed in 2006.