Dyan Rachmatullah

Dyan Rachmatullah is a seasoned professional with extensive experience in product management and service quality. Currently serving as Product Lead at majoo Indonesia since November 2021, Dyan oversees various teams and initiatives, including CRM, product service, and engineering squads. Prior roles at Bukalapak from June 2013 to November 2021 encompass leadership positions in service quality management, where responsibilities included managing knowledge teams and quality control staff. Dyan also held positions as Customer Satisfaction Analyst and Customer Support Transaction Officer, among others. Dyan's educational background includes a Master's degree in Information System Management from BINUS University and a Bachelor's degree in Industrial and Product Design from Universitas Paramadina.