Majorel China
Xinqiang(Lanson) LUAN is a Senior Business Director with expertise in beauty, luxury, retail, and consumer electronics industries. Xinqiang(Lanson) has experience in omni-channel customer service, remote sales, touchpoints, consumer journey orchestration, customer experience, and engagement design. Prior to their current role, Xinqiang(Lanson) worked as a Site Manager at Shanghai Transcosmos Marketing Service Co. Ltd. and as a Technical Support Supervisor at SYKES Information Technology (Shanghai) Co. Ltd. Xinqiang(Lanson) holds a Bachelor's degree in English from Shanghai Maritime University.
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Majorel China
Majorel China was formerly known as Arvato China, which had decades of global localization experience incommercial service of CRM field. We have 5,000+ employees at 11 sites in 12 cities across the country, which enables us to distribute our extraordinary services to our customers through every device and in the manner they expect oftheir brands. Majorel China, delving into various industries such as high-tech, automotive, internet, logistics, cosmetics, luxury & fashion, FMCG, retail, has built longstanding and reliable business partnership with 100+ famous corporations. In order to further improve the capability of providing existing and new customers with more innovative and integrated solution, Digital Marketing, CX and BPO services driven by solution have now become the new development strategy of the company. Majorel China aims to achieve sustained win-win situation with our commercial clients.