Meri Jimeno

Customer Operations Manager at MAJORITY

Meri Jimeno currently serves as Customer Operations Manager at MAJORITY, where the focus is on enhancing customer service performance through effective oversight and strategic implementation. Leading a team of over 40 agents, Meri has previously held roles such as Project Manager, driving cost-saving initiatives and user engagement, and Lead Project Coordinator for the VISA® card program at a national level. Prior experience includes Research Analyst at American International College Office of Institutional Advancement, conducting grant-related research, and Peer Mentor at College Steps, assisting students with learning and social disabilities. Meri also completed a Management Internship at Disruptive Strategy Co, focusing on strategic management and business growth. Academically, Meri holds an MBA in Business Administration and Management and a BBA in Finance and Economics from American International College.

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MAJORITY

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MAJORITY is the first digital financial service dedicated to serving migrants worldwide. For $5 a month, MAJORITY members in the U.S. receive an FDIC-insured account, VISA® debit card, use of more than 50,000 ATMs across North America, remittance and international calling, native language advisors, and access to their network of community meet-up spaces, local discounts and events. With MAJORITY, there are never overdraft fees or minimum balance requirements. MAJORITY was started in Sweden by a diverse team of banking, fintech, payments, and telecom executives serving immigrant communities globally for the last 15 years. MAJORITY’s U.S. headquarters are in Houston, Texas.


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Headquarters

Stockholm, Sweden

Employees

51-200

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