Bruno Thomé

Technical Escalation Engineer

Bruno Thomé is an Integration Engineer at Make since February 2022, focusing on developing integrations to third-party APIs and collaborating on cross-team projects. Previously, Bruno held various roles at Make, including Customer Care Team Lead, where responsibilities included addressing complex support tickets and onboarding new team members, and Senior Customer Care Specialist, managing technical issues related to SaaS automation. Bruno's earlier experience includes working as an Automation Specialist at AutoMaker, providing automation expertise, and as a Customer Support Specialist during the transition of Integromat to Make. Prior to the tech sector, Bruno worked as a Bicycle Mechanic and Bicycle Messenger, gaining practical skills in mechanical engineering and sustainable delivery solutions. Bruno holds a degree from the Federal University of Rio Grande do Sul, completed in 2020.

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