Felipe Soares is a Strategic Customer Success Manager at Fable, where responsibilities include managing partnerships with global customers to enhance accessibility in digital products and collaborating with senior leaders to implement scalable accessibility initiatives. Previously, Felipe held positions such as Team Lead and Senior Enterprise Customer Success Manager at Fable, and Account Manager at Riipen, focusing on experiential learning programs for Canadian post-secondary institutions. Felipe founded Next Level Hub, connecting startups with IT professionals, and has experience in project management and account executive roles across various organizations. With a strong educational background in law and management, Felipe is currently pursuing a Certified Customer Success Manager degree at the University of San Francisco School of Management. Additionally, Felipe serves as a Mentor for the Access Program at QueerTech, advocating for LGBTQ+ inclusion in the tech industry.
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