Lavinia Trimm is an experienced professional in the travel and customer service industry, currently working as a Holiday Expert at Make My Trip since November 2019. Previous roles include Assistant Base Manager at IndiGo from April 2018 to April 2019 and a significant tenure at Emirates Airlines from May 2006 to October 2015 as both Senior Cabin Crew and Premium Class Cabin Crew, where Lavinia managed a team to ensure passenger safety and service quality. Additional experience includes working as a Security Profiler at American Airlines, a Senior Associate at GE Capital handling customer care for store credit cards, and Telesales at Wipro BPS. Lavinia holds a Bachelor’s degree in Business Administration from Kamraj University, completed in 1999.