Mohammad Samiq

Director -customer Support & Fulfillment at MakeMyTrip

Mohammad Samiq has extensive experience in the travel industry, with a focus on customer support, operations, and fulfillment. Mohammad has held various managerial roles at companies such as MakeMyTrip, Great Narula Holidays, and IBM Global Process Services. Mohammad is skilled in process improvement, cost reduction, and ensuring high levels of customer satisfaction. Mohammad holds a Bachelor of Commerce degree from Delhi University and a Diploma in Travel & Tourism from IITC. Currently, Mohammad is pursuing a PG Certification in Data Analysis from XLRI.

Links

Org chart

Timeline

  • Director -customer Support & Fulfillment

    April 1, 2024 - present

  • Associate Director - Customer Support & Fulfilments

    April, 2020

  • Senior Manager Customer Contact Group

    April, 2017

  • Manager Customer Contact Group

    April, 2015

  • Deputy Manager Customer Contact Group

    January, 2012

  • Asst Manager – Reservations Ticketing

    September, 2003

View in org chart