Mathilde Leonard

Mathilde LEONARD is an experienced operations professional currently serving as Team Lead Operations at Maki People since June 2021. Previously held the role of Responsable équipe opérationnelle at Chronopost and Manager des opérations Grands comptes at Everoad, where significant achievements included expanding team size, increasing monthly revenue from 300,000 to 800,000 euros, enhancing profit margins, and automating operations significantly. Mathilde has a strong focus on customer service, KPI management, team recruitment and training, process design, and cross-departmental project management. Earlier experiences include an internship in flow management at Ecole de Management de Normandie and a rental negotiator internship at FONCIA. Mathilde LEONARD holds a degree from EM Normandie Business School, completed in 2018.