Elvin Pena

Elvin Pena serves as the Vice President of Field Operations and Director of Operations and New Market Development at Makotek, a cable support company recognized for providing customer retention and equipment recovery services to major cable providers, including Spectrum, since May 2019. Prior experience includes serving as Operations Manager at Charter Communication and holding various roles at Time Warner Cable, specifically as Payment Services-Field Collections Manager and Field Collections/Retention Specialist, spanning from 1998 to May 2019. Elvin Pena also has a background in entrepreneurship, having owned Restaurant Mangu and The Zone Restaurant and Lounge, where significant operational transformations and improvements in employee performance were achieved.