Alexis R. Smith

Alexis R. Smith is an experienced IT service and customer support professional, currently serving as a Tier 1 Service Desk Specialist for Makpar Corporation, a contractor for the Department of Labor, since October 2022. Prior to this role, Alexis worked as a Tier 1 Desk Specialist for the U.S. Department of Labor and as a Service Desk Specialist for NuAxis Innovations. Additional experience includes a position as a Customer Service Coordinator at Total Quality Logistics, where responsibilities included supporting sales representatives and managing shipment data, as well as roles in retail as a Cashier at DICK'S Sporting Goods and RITE AID. Alexis holds a Bachelor's degree in Applied Mathematics from Virginia Commonwealth University and a High School Diploma from Western Branch High School.