Fendy Ismail

Fendy Ismail is currently serving as the Assistant Manager of Digital Operations at Malaysia Airlines, where responsibilities include developing and implementing service management strategies and optimizing service delivery. Prior to this role, Fendy worked as a Digital Marketing Executive at 16TWO, focusing on digital marketing trends and campaign analytics. Experience as a Web Developer at Dimensi Moda Sdn Bhd involved the software lifecycle for e-commerce sites, while a position as a Radio Frequency Engineer at Privasia Technology Berhad included mobile data signal collection for telecommunications. Fendy also served as a Software Engineer at Antaragrafik Sdn Bhd, contributing to technical architecture solutions for various applications. The career began as an IT System Administrator at the International Islamic University Malaysia. Fendy holds a degree in Netcentric Computing from Universiti Teknologi MARA, completed in 2014.