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Stacey Cimino

Director of Customer Success at Malbek

Stacey Cimino has a diverse and extensive work experience. Stacey is currently serving as the Director of Customer Success at Malbek since January 2023. In this role, they lead a team of Customer Support professionals and Customer Success Managers globally, while utilizing a SAAS CLM, AI driven solution.

Prior to their current position, Stacey worked at Model N from 2017 to 2022. Stacey held the role of Associate Director from October 2019 to December 2022 and Manager of Customer Support from January 2017 to September 2019.

Before joining Model N, Stacey held the position of Principal Technical Account Manager/Engineer at Revitas from an unknown start date to January 2017.

Furthermore, Stacey has experience as a Consultant at various firms from February 2002 to September 2005.

Their earlier work experience includes roles at I-many, Inc. from an unknown start date to 2002. During their time there, they served as Business Analyst, Manager of Support, Deployment, Professional Services, and Training.

Stacey Cimino's education history includes a Bachelor of Science (BS) degree in Journalism/Political Science from Suffolk University. Stacey also holds a Master of Public Administration (MPA) degree in Health/Health Care Administration/Management from Suffolk University - Sawyer Business School. Furthermore, they have studied Political Science and Government at The Washington Center for Internships and Academic Seminars.

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Timeline

  • Director of Customer Success

    January, 2023 - present