Mallcomm
Melissa Betts has a diverse work experience spanning multiple companies and roles.
Melissa is currently serving as the Head of People and Culture at Mallcomm since January 2021.
Before joining Mallcomm, Melissa worked as an HR Manager at X-on from November 2019 to December 2020.
Prior to that, they took a sabbatical in September 2019 to explore new opportunities before joining SmartestEnergy as an HR & Talent Manager from April 2019 to November 2019. Melissa also worked as an HR Manager at SmartestEnergy from May 2014 to April 2019.
Melissa'searlier experiences include working as a Trainer for L&D at Customer Service Direct from May 2011 to May 2014, an HR advisor for Employee Relations at the same company from April 2006 to April 2011, and a PA to the head of service for ICT, HR, and Finance from April 2004 to March 2006.
Throughout their career, Melissa has gained expertise in various HR functions including employee relations, L&D, and talent management.
Melissa Betts completed the Mental Health Supervisor First Aid Course at SVC in 2019. In 2013, they obtained a TAQA - Level 3 Certificate in Assessing Vocational Achievement from WS Training in Ipswich. That same year, they also completed the PTTLS preparing to teach in the lifelong sector course from WS Training in Ipswich. From 2009 to 2012, Melissa studied at University College Suffolk and earned a CIPD PgDip in Personnel Management (Level 7). Prior to that, they completed a BA in Literature and Art from The Open University between 1992 and 2008. Melissa Betts attended Suffolk New College Ipswich from 1982 to 1984, studying Catering. There is no specific information available about Melissa's involvement with Thomas International.
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Mallcomm
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Mallcomm is a multi-award-winning 360-degree integrator for managing and engaging real estate communities: tenants, operations, suppliers, shoppers and other stakeholders.Mallcomm transforms the users' experience of the space, creates loyalty by connecting people to places whilst delivering efficient operations, significant budget savingsand valuable insights. The platform has been implemented in over 300 destinations in 22 countries and is actively used by more than 300,000 users globally. Amongst its clients are Unibail-Rodamco-Westfield, Savills, Brookfield Retail Properties, Mall of America, King's Cross, Hammerson, British Land, Klepierre and many more.A modular multi-device platform, it is one of the most advanced and comprehensive technologies in the market, and the only one that engages B2B and B2C audiences in one platform for all real estate classes:- Retail- Office- Mixed-use- BIDs- Residential- AirportsMallcomm is a product created by leading real estate innovation company Toolbox Group. Founded in 2000, Toolbox Group has grown to be one of the largest specialist agencies serving the real estate sector. The company provides insight-driven innovative solutions focussed on the engagement with customers, tenants, the community and all stakeholders to deliver experience, loyalty, increased sales and measurable ROI.Based in England but with business hubs across Europe and the USA, the Group operates in 22 countries globally using award-winning technology to engage retail property owners and managers with more than 20,000 retailers and stakeholders in over 250 retail destinations.Toolbox Group first launched Mallcomm in 2013, and currently has more than 250,000 users worldwide. It is used by over 6000 stores and 2800 brands. Mallcomm is being deployed in European and US-wide portfolios of all sizes such as in 54 properties by Unibail-Rodamco with a portfolio capital value of $61.1 billion.