Ayman Mustafa has a diverse range of work experience in the IT industry. Ayman began their career at ARASCO as an IT Team Leader, where they spearheaded IT projects and ensured the maintenance of the company's CMDB. Ayman then joined Wipro Infotech Ltd as a Service Desk Operation Manager, where they successfully managed the IT Service Desk for STC Company. Ayman later joined International Turnkey Systems as an IT Infrastructure Operations Manager, where they faced challenges in managing and operating IT services for a new telecom company in Saudi Arabia. Ayman then moved to Logica as an Operations Manager, responsible for managing the operation and maintenance of a large distributed ITS system. Currently, Ayman is at malomatia, where they have held various roles including Service Delivery Manager and Practice Manager for Managed Services. In these positions, they have managed high-quality services and supported clients in outsourcing their IT operations. Overall, Ayman has demonstrated expertise in managing IT services and delivering successful projects.
Ayman Mustafa's education history begins in 1993 when they enrolled at Jordan University of Science and Technology. Ayman pursued a Bachelor's degree in Computer Engineering and completed their studies in 1998. Additionally, during the same period of time, from 1993 to 1998, Ayman also attended Jami'at Al-Ulum wa Al-Tiknolojia Al-Urdunia, where they obtained another Bachelor's degree in Computer Engineering.
In terms of certifications, Ayman has acquired several, including "Leading Your Team Through Change" from LinkedIn, obtained in May 2023, and "Digital Technologies Case Studies: AI, IOT, Robotics, Blockchain" from LinkedIn, obtained in March 2021. Ayman also holds the "Foundation Certificate in IT Service Management ITIL V2" from EXIN and the "Foundation Certificate in IT Service Management ITIL V3" from EXIN, although the specific dates of obtaining these certifications are not available. Ayman has further certifications such as "ITIL V3 Intermediate Service Transition: Release, Control and Validation (RCV)" from ISEB, "International Support Center Manager SCM" from HDI, "MCSE - Microsoft Certified Systems Engineer" from Microsoft, "Prosci Change Practitioner" from Prosci, and "\u2022\tITIL V3 Intermediate Service Operation: Operational Support & Analysis (OSA)" from EXIN. The specific dates of obtaining these certifications are also not provided.
January 1, 2024 - present
February, 2022
January, 2015
November, 2011