Khoa (Kenny) Nguyen currently serves as a Technical Writer at Malwarebytes, where responsibilities include maintaining technical documentation, supporting product releases, and collaborating with engineering and support teams. Khoa has also built instructor-led courses and developed certification exams. Prior experience includes roles as a B2B Technical Support Engineer at Malwarebytes and Fujitsu Global, where Khoa resolved customer issues and improved workflows. Past positions also feature supervisory duties at Arista Corporation, an internship in marketing and IT at Ez-El Wire, and customer service roles at Kohl's and SJSU Dining Commons. Khoa holds a Bachelor of Science in Management Information Systems from San José State University.
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