Karina Bonilla

Karina Bonilla is an experienced Customer Success Manager currently employed at Mambu since August 2022. Prior to this role, Karina spent nearly a decade at Fiserv, holding various positions including Enterprise Client Success Partner, Client Partner, and Account Manager, all focused on revenue retention, client satisfaction, and executive relationship management. Karina's earlier career includes roles at First Citizens Bank, Wells Fargo, RG Premier Bank of Puerto Rico, Banco Santander, Oriental, and CITI FINANCIAL, where responsibilities ranged from sales and account management to team coaching and compliance. Karina holds a degree from Universidad Interamericana Puerto Rico.