Katie Miller-Hubbard

Katie Miller-Hubbard has a diverse work experience spanning multiple industries. Katie is currently working at Managed Care Advisors (MCA) as the Senior Director of Bill Review Operations for Sedgwick Government Solutions. Prior to this role, they held the position of Director of Bill Review Operations at Sedgwick.

Katie has been with Sedgwick since 2008 and has served in various roles such as Senior Manager of Bill Review Operations, Manager of Bill Review-Client Implementation, QA, & Support Teams, and Bill Review Team Lead. Katie also worked as a Training Specialist, SCR, SR Trainer/Team Lead, and Service Center Representative, Sr. during their tenure at Sedgwick.

Before joining Sedgwick, Katie worked at Gateway Management Services as an Account Representative. Katie was responsible for liaising with providers, injured workers, and Third Party Administrators or MCOs for scheduling Independent Medical Evaluations for Workers Compensation Claims. Katie also handled accounts receivable and payable, analyzed medical documentation, and provided detailed synopses of medical claims.

In 2007, Katie completed an HIM Department Internship at Mount Carmel Health System. Katie gained valuable experience in the healthcare industry during this internship.

In 2004, Katie worked as a Legal Assistant at Saker Law Offices. Their responsibilities included drafting legal documentation, performing reception duties, implementing filing systems, and managing client billing activity.

Katie's early work experience includes a role as an ITP/Customer Service Representative at Alliance Data Retail Services. Katie participated in an intern program and handled inbound calls from retail stores and retail credit card consumers, resolving credit account issues and performing data entry.

Overall, Katie Miller-Hubbard has a strong background in bill review operations, customer service, healthcare, and legal support roles.

Katie Miller-Hubbard began their education in 2003 when they obtained a Certification in State Tested Nursing Assistant (STNA) from Career and Technology Education Centers of Licking County. In 2005, they pursued an Associate's Degree in Health Information Technology at DeVry University, which they completed in 2007. Continuing their educational journey, Katie enrolled at Ashford University in 2017 and attained a Bachelor's of Arts in Business Leadership in 2019. Currently, they are pursuing a Master of Business Administration (MBA) with a specialization in Project Management at Southern New Hampshire University, starting in 2021.