Partha Sarathy Roy

Senior Customer Success Executive at Manatal

Partha Sarathy Roy has a diverse work experience spanning various roles and industries. Partha Sarathy is currently working as a Senior Customer Success Executive at Manatal since July 2022. In this role, they are responsible for providing excellent customer support and ensuring their satisfaction. Prior to this, from January 2021 to June 2022, they served as a Customer Success Executive at the same company, where they contributed to the development and implementation of an ATS solution for talent acquisition.

Before joining Manatal, Partha worked as a Talent Acquisition Lead at Kapital Data Corp from September 2018 to January 2021. During this time, they played a crucial role in sourcing skilled technology specialists and building an extensive network of professionals for enterprise software talent staffing solutions.

Partha's previous experience includes working as an Assistant Project Manager at Address & Huntz Co. Ltd. from May 2015 to April 2018, where they successfully managed projects assigned by the manager and maintained relationships with customers, R&D teams, and suppliers.

Additionally, they served as an Anti Money Laundering Officer at HSBC ELECTRONIC DATA PROCESSING INDIA PRIVATE LIMITED from March 2013 to October 2014. In this role, they monitored transactions and processed them accurately while achieving daily targets.

Partha started their career as a Customer Service Executive at IBM Daksh Business Process Services Pvt Ltd from June 2012 to January 2013. Here, they answered customer calls and provided assistance regarding insurance products, ensuring high levels of customer satisfaction and meeting service guidelines.

Overall, Partha Sarathy Roy's experience encompasses customer success, talent acquisition, project management, anti-money laundering, and customer service, showcasing their versatility and adaptability in various industries.

Partha Sarathy Roy completed their high school education at Pollocks School, receiving a High School Diploma from 1995 to 2005. Partha Sarathy then pursued a degree in Secondary Education at Sri Chaitanya College of Education from 2005 to 2007, with a focus on Mathematics, Economics, and Commerce. Following that, they attended Andhra University from 2007 to 2011, where they obtained a Bachelors in Business Administration (Honors) in the field of Business Administration and Management, General.

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Previous companies

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Timeline

  • Senior Customer Success Executive

    July, 2022 - present

  • Business Operations Executive

    January, 2021