Mandatum
Nina Laine is an experienced professional in the insurance and customer service sector, currently serving as Vice President and Head of Customer and Claims Service at Mandatum since May 2010, where responsibilities include oversight of customer service and claims operations as a member of the Operative Management Team. Previously, Nina held various leadership roles at Mandatum Life Insurance Baltic SE and served as a Director at If P&C Insurance, showcasing extensive experience in customer and claims service management. Nina's educational background includes an Executive Master of Business Administration from Aalto University and a Master's degree in Business Administration from Haaga-Helia University of Applied Sciences, complemented by additional studies in psychotherapy and vocational education.
Mandatum
Mandatum is a major Finnish financial service provider that employs more than 600 experts in money and life. Mandatum is listed on Nasdaq Helsinki. Mandatum’s corporate culture is based on a strong sense of community and mutual support, which are important factors behind the high employee satisfaction. Mandatum achieved the Future Workplaces certificate in the Siqni personnel survey in 2022 and 2023. In 2020 and 2021, Mandatum was listed as Finland’s best large workplace in the Great Place to Work survey.