Ferran Saura is a professional with extensive experience in project management, particularly in customer-centric roles within the retail and airline sectors. Currently serving as Manager of Customer Project Management and Manager of Customer Omni-channel at MANGO, Ferran coordinates the implementation of online customer projects and enhances customer lifetime value through omnichannel strategies. Previous roles include Business Analyst at Zurich Insurance Company Ltd, Project Lead at Vueling, and Project Manager for British Airways, where Ferran focused on digital transformation and project delivery. Ferran started the career with roles at Volkswagen and Bosch, and holds an Industrial Engineer degree from Universitat Politècnica de Catalunya.
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