Hallie McKeever

Hallie Mckeever is an experienced IT professional with a background in technical support and analysis. Currently serving as a Software Support Representative at ImagineTime since February 2022, Hallie collaborates with accounting firms to troubleshoot complex issues within the Mango software system. Previous roles include Technical Support Specialist at Persistent Systems, where coordination with a higher-level technical team was essential for issue resolution, and Level 2 Technical Support Analyst at JAGGAER, where technical analysis of client incidents was a primary responsibility. Hallie's career began as a Computer Operator/Help Desk Analyst at Kaiser Permanente, leading to positions such as Helpdesk Analyst at Blue Cross and Blue Shield of North Carolina and Business Analyst at Fujitsu America. Hallie holds a Computer Operations/Programming Diploma from Wake Technical Community College.