Mango Practice Management
Hallie Mckeever is an experienced IT professional with a background in technical support and analysis. Currently serving as a Software Support Representative at ImagineTime since February 2022, Hallie collaborates with accounting firms to troubleshoot complex issues within the Mango software system. Previous roles include Technical Support Specialist at Persistent Systems, where coordination with a higher-level technical team was essential for issue resolution, and Level 2 Technical Support Analyst at JAGGAER, where technical analysis of client incidents was a primary responsibility. Hallie's career began as a Computer Operator/Help Desk Analyst at Kaiser Permanente, leading to positions such as Helpdesk Analyst at Blue Cross and Blue Shield of North Carolina and Business Analyst at Fujitsu America. Hallie holds a Computer Operations/Programming Diploma from Wake Technical Community College.
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Mango Practice Management
Mango Practice Management (formerly ImagineTime, Inc.) has been providing innovative and affordable time and billing software since 1998. At the request of our clients, we expanded our software to include add-on modules for due date tracking, document management, calendar and client relationship management, and integration with QuickBooks and tax software. Our focus is on the small business marketplace and our approach is let the customer pick which mix of modules is appropriate for their firm. As a firm grows their client base and expands their services, ImagineTime is still the perfect fit due to the ease and low cost of adding on modules. Our corporate mission is to help you imagine and realize the time and money you can save through efficient practice management. Our software is designed to be easy to use yet powerful enough for even the most demanding environments. We care about your success, and we are driven to provide world class solutions to today's practice management challenges.