Michael Russell - Pmp

Michael Russell is a seasoned professional with extensive experience in client services and technical support, currently serving as a Senior Manager in the Client Services Organization at Manhattan Associates since November 1998. In this role, Michael oversees the implementation and maintenance of a flagship product for major supply chain clients and is recognized as a Subject Matter Expert in Warehouse Management System Parcel Shipping functionality. Prior to this position, Michael held the role of Technical Customer Support Supervisor at Powertel Inc. (now T-Mobile USA), where leadership of a 20-member team and internal technical support responsibilities were key functions. Michael's academic background includes a Bachelor of Arts in Psychology from the University of Iowa, completed in 1996.