Santhosh Balakrishnan

Santhosh Balakrishnan is a seasoned professional with extensive experience in technical services management, primarily with Manhattan Associates since January 2012. As Senior Director of Technical Services, Santhosh manages large-scale warehouse management implementations across various geographies, overseeing strategic account management, project planning, and risk management for extensive programs. Prior roles include Director of Support, where Santhosh led support teams for advanced logistics solutions, and Senior Manager, with a focus on customer support operations across multiple regions. Early career experience includes software engineering and project leadership at Tata Consultancy Services and Verizon Data Services, specializing in enterprise architecture and application development. Santhosh holds a postgraduate degree in Data Science and Business Analytics from The University of Texas at Austin, an MCA in Computer Science from Anna University Chennai, and a B.Com from the University of Madras.