Amanda McCarter

Amanda Mccarter is currently a Systems Engineer at Rooney Holdings, Inc./Manhattan Construction, where responsibilities include managing the Teams admin center and diagnosing network problems in collaboration with senior engineers. Previous experience includes serving as a Systems Analyst at Inceed, where Amanda coordinated cross-departmental solutions and developed training documentation, and as a Service Desk Manager at Technology Solutions Consulting, where Amanda significantly reduced ticket counts and escalations. Early roles at Sutherland Global Services involved processing computer system orders and providing technical support. Education includes a BA in Liberal Arts with a focus on German from the University of Arkansas and coursework at other institutions.