Melissa Brannen

Melissa Brannen has extensive experience in technical writing and instructional technology, currently serving as an Instructional Technologist and Technical Writer at Manheim since 2003, where responsibilities include developing online help systems and training materials for various users. In addition, Melissa held the role of Manager of Technology Communications, overseeing internal and external communications related to technology initiatives. Prior to Manheim, Melissa was a Technical Writer at Unisys, responsible for the complete documentation of a Remittance Processing System, and at Nortel Networks, where technical communications were developed for an international audience. Melissa holds a Bachelor of Science Degree in Marketing from Jacksonville State University.