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Nikki S.

Customer Success Account Manager at Manifest MedEx

Nikki S. has a diverse work experience spanning various healthcare-related roles. Nikki started their career at Raritan Bay Medical Center as a Patient Transport Team Lead, where they transported patients and provided assistance in their movement. Nikki then worked at Carrier Clinic as an HIM Intern, where they reviewed and validated medical records for completeness, accuracy, and regulatory compliance.

Nikki then joined Virtua Health as a Medical Record Data Abstractor/Information Service. Their responsibilities included abstracting treatment data from medical charts, analyzing charts for completeness, and working with physicians and staff to correct any errors. Nikki also served as an HIM Application Analyst Intern, supporting the integration of information security and validating the conversion of electronic medical records.

After Virtua Health, Nikki worked at Winston Benefits Inc as a Quality Assurance Analyst/File Transfer Coordinator. Nikki reviewed and approved files for transfer, ensuring compliance with specifications. Nikki also maintained documentation for carrier file exchanges.

Nikki then joined Ciox Health as a Chart Retrieval Specialist, where they managed and retrieved medical and client records as needed. Following this, they worked at Kaiser Permanente as a Release of Medical Information Specialist II, where they communicated with patients and customers, advised on processing requirements, and ensured compliance with privacy regulations.

Nikki continued their career at ScanSTAT Technologies as a Team Lead - Release Management Specialist III. Nikki managed patient health information requests and interacted with requestors to identify and dispense medical records according to regulations.

Prior to their current role, Nikki worked at Apex Systems, Providence Health Care as an Epic HIM Data Analyst, analyzing and assigning incomplete items in patient records to physicians for completion.

Their most recent position is with Healthcare IT Leaders as a Lead Clinical Data Abstractions/Quality Assurance Analyst. Nikki played a crucial role in the management of Epic EHR implementations, conducted data retrieval and analysis, and served as a liaison between implementation and support teams.

Nikki's current position is with Manifest MedEx as a Customer Success Account Manager.

Nikki S. began their education in 2010 at Middlesex College, where they pursued an Associate of Science degree in Health Services/Allied Health/Health Sciences, General. Nikki completed their studies at Middlesex College in 2012.

In 2015, Nikki S. continued their education at Rutgers University - Newark, working towards a Bachelor of Science (B.S.) degree in Health Information Management. Nikki successfully completed their bachelor's degree in 2018.

After completing their undergraduate studies, Nikki S. pursued further education at Rutgers University. In 2018, they enrolled in a Graduate Certificate program in Healthcare Informatics. The timeframe for this program is not specified.

Nikki S. has also obtained a certification in CPR, although the details regarding institution and timeframe of obtaining the certification are unknown.

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Previous companies

Raritan Bay Medical Center logo
Scanstat Technologies logo
Healthcare IT Leaders logo
Kaiser Permanente logo

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